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Figi's Guarantee Since 1944 - Satisfaction Guaranteed! You must be delighted with our gifts and service, or we'll promptly send a replacement, refund your money, or credit your account. We Promise! At Figi's, our goal is to provide excellent service and quality products.

If you are not completely satisfied with your order, you can return any item in its original packaging within 90 days of receipt of product for exchange, credit, or full refund (excluding shipping and processing charges). Returns will not be accepted after 90 days.

Gallery Items may be returned using the Smartpost Returns label located on the reverse side. If the item
is not in its original packaging, Figi's may not be able to process the return. If the item is a food product,
contact us for a prompt resolution at or 1-800-464-6069.

Personalized/Monogrammed Items cannot be returned or exchanged unless damaged or defective.

Exchanges may be made for another size or color and will be credited and a new order created. If exchange is of higher or lower value, adjustments will be made to your account.

Gift Returns

Non-perishable gifts may be returned to:

Figi's Companies, Inc.
Returns Department
4400 Industrial Park Rd.
Stevens Point, WI 54481

Please allow 4-6 weeks for your return to be processed. Include your order number or customer number. If neither of these are available, include your full name and address. Also include the reason for your return and your preferred resolution. Customers are responsible for the return postage.

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