Associates in part time positions are eligible for 401(k) plan participation, as well as limited health, dental, vision and life insurance. Part Time Performance Tracking Specialist (Marshfield) - 2 openings Our Performance Tracking Specialist plays a critical role in monitoring, analyzing and controlling the pulse of the call center throughout the day. This position involves monitoring attendance; schedule adherence and call volume handle times. Performance Tracking Specialists work closely and collaborates with floor supervisors/support personnel to ensure required staffing levels are adequately maintained for each department throughout the day to best meet customer service level goals and objectives. Previous experience in a call center environment is helpful. A successful candidate will be detailed oriented and must be able to maneuver in multiple databases and maintain accuracy while inputting data. Also, be able to multi-task, work independently without direct supervision, is proactive and can react quickly, maintain confidentiality, and is dependable. These positions will run during our peak season from September through January with a period of layoff during the spring and summer. Day hours: 6am-2:30pm. Evening hours 3:30pm-11pm. Workweek will be Monday-Friday and will work 1-2 weekends a month during November and December. Overtime may be required during our peak season.

Fulfillment Coordinator (Marshfield) This position supports the processing of fulfillment client orders and responds to client needs to maintain appropriate service levels. This includes maintaining client records, generating reports for management, communicating with clients regarding order status and/or questions, and compiling sales presentations. Qualifications include a high school diploma plus additional training in business or office administration. Candidates must have excellent communication skills and strong attention to detail, must be proficient in Microsoft Office software applications, and must be able to manage multiple priorities in a fast paced environment.

Outbound Sales Supervisor (Stevens Point) This position is responsible for providing front-line supervision and on the floor training support of all seasonal outbound associates. The Outbound Sales Supervisor is also responsible for achieving all sales goals of the department as established by the Marketing department. Qualifications include a high school diploma plus at least two years of previous work related experience. Equivalent combination of education and experience will be considered. Candidates must have excellent management, communications and motivational skills, must be proficient in Microsoft Office, and the have ability to manage multiple priorities in a fast-paced environment. Work hours will be 7:30am-4pm, Monday-Friday with rotating weekends included.

Quality Monitor (Marshfield) This position is responsible for performing periodic audits of Office Operations departments to ensure all processes are consistent with company policies. This includes ensuring that all customer communication methods are appropriate and professional; communicating concerns, trends and successes throughout departments to enhance services; and documenting observations and providing recommendations for improvement. Candidates must have excellent communications skills and strong attention to detail, as well as the ability to handle multiple priorities in a fast paced environment.

Janitor (Marshfield) Our seasonal Janitor provides custodial and housekeeping service throughout the facility. This includes vacuuming, dusting, emptying trash and cleaning restrooms. Previous janitorial experience is helpful. Candidates must be able to follow directions and must able to work independently without direct supervision. This position requires frequent bending, twisting and lifting.

Security Guard (Marshfield) Our seasonal Security Guards are responsible for providing a broad range of security detail to ensure a safe work environment. This includes patrolling assigned facilities, surveillance, and guard shack duties. Qualifications include a high school diploma or equivalent; experience in a security role is preferred. Candidates must be able to follow directions and work independently with minimal supervision. This position requires the ability to stand and walk for the duration of the shift. We currently have positions for second shift (evenings), third shift (nights), and weekends.

Security Guard (Stevens Point) Our seasonal Security Guards are responsible for providing a broad range of security detail to ensure a safe work environment. This includes patrolling assigned facilities, surveillance, and guard shack duties. Qualifications include a high school diploma or equivalent; experience in a security role is preferred. Candidates must be able to follow directions and work independently with minimal supervision. This position requires the ability to stand and walk for the duration of the shift. We have positions available for first shift (days), third shift (nights), and weekends (12 hour shifts).

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